Privacy Policy

Last updated: 17 July 2026

1. Introduction

Life Community ("Life Community", "we", "our", or "us") is committed to protecting and respecting the privacy of our members, visitors, volunteers, partners, and supporters. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data in accordance with the Personal Data Protection Act 2012 of Singapore ("PDPA").

This Privacy Policy applies to all individuals who interact with Life Community through our website, mobile applications, events, programs, social media platforms, volunteer activities, donation channels, and other services that we provide.

2. Collection of Personal Data

We may collect personal data necessary for the administration and operation of Life Community and its activities.

The personal data collected may include:

• Full name
• NRIC, FIN, passport, or other identification details (where required)
• Date of birth
• Gender
• Nationality
• Contact information, including email address, telephone number, and residential address
• Emergency contact information
• Family and household information voluntarily provided
• Volunteer service records
• Donation and payment records
• Event registration information
• Photographs, audio recordings, and video recordings
• Medical or dietary information necessary for participation in activities
• Technical information such as IP addresses, browser information, and device information
• Communication history with Life Community

We may collect such information:

• Directly from you during registration
• When you participate in Life Community events, programs, or volunteer activities
• When you make donations or purchases
• When you contact us by email, phone, social media, or other communication channels
• Through cookies and similar technologies on our digital platforms
• From authorized representatives acting on your behalf
• From publicly available sources where permitted by law

3. Purposes for Collecting and Using Personal Data

Life Community may collect, use, and process personal data for purposes including:

Community Engagement

• Managing community groups
• Facilitating participation in programs, events, classes, and workshops
• Managing volunteer assignments and schedules
• Providing community care and support

Event Administration

• Processing registrations
• Managing attendance and participation
• Coordinating event logistics
• Ensuring health, safety, and emergency response requirements

Donations and Financial Administration

• Processing donations and contributions
• Issuing receipts and acknowledgements
• Maintaining accounting and audit records
• Complying with applicable legal and regulatory requirements

Communications

• Responding to inquiries and feedback
• Sending newsletters, announcements, and updates
• Providing information relating to programs, services, and events

Safety and Security

• Protecting participants, volunteers, and visitors
• Managing incidents and emergencies
• Verifying identities where necessary

Improvement and Development

• Conducting surveys and feedback exercises
• Performing statistical and analytical studies
• Improving our services and programs experience

Legal and Regulatory Compliance

• Complying with applicable laws and regulations
• Responding to lawful requests from government authorities
• Protecting Life Community's legal rights and interests

4. Photography, Videography, and Media

Life Community events, community gatherings, and activities may be photographed, recorded, or livestreamed.

By attending such activities, you acknowledge that photographs, audio recordings, or videos containing your image, likeness, or voice may be used for:

• Community communications
• Reporting
• Promotional materials
• Website and social media content
• Publications and newsletters

Where required by law, Life Community will obtain consent before using personal data for specific purposes.

5. Disclosure of Personal Data

Life Community may disclose personal data to:

• Staff members who require access to perform their responsibilities
• Volunteers involved in event administration and participant management
• Service providers supporting our operations
• Professional advisors, auditors, and insurers
• Government or regulatory authorities where required by law
• Emergency responders or medical personnel where necessary to protect an individual's health or safety

We will not sell your personal data to third parties.

Where third parties process data on our behalf, we will take reasonable steps to ensure appropriate safeguards are in place.

6. International Transfers

If personal data is transferred outside Singapore, Life Community will take reasonable steps to ensure that the receiving party provides a standard of protection comparable to that required under the PDPA. These measures are commonly adopted in Singapore privacy practices.

7. Cookies and Digital Technologies

Our website and digital platforms may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyse site traffic and usage patterns
• Enhance user experience
• Support event registration and online services

You may manage cookie preferences through your browser settings. Certain features may not function properly if cookies are disabled.

8. Retention of Personal Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, accounting, operational-related requirements.

When personal data is no longer required, it will be securely deleted, destroyed, anonymized, or otherwise disposed of in accordance with our retention policies and applicable laws. This approach is consistent with standard privacy practices.

9. Security of Personal Data

Life Community takes reasonable administrative, physical, and technical measures to safeguard personal data against:

• Unauthorized access
• Collection
• Use
• Disclosure
• Modification
• Loss
• Destruction

While we strive to protect personal data, no method of electronic transmission or storage can guarantee absolute security.

10. Access, Correction, and Withdrawal of Consent

You may:

• Request access to personal data that Life Community holds about you
• Request correction of inaccurate or incomplete personal data
• Withdraw consent for certain uses of your personal data where permitted by law

Requests should be submitted to our Data Protection Officer using the contact information provided below.

11. Marketing and Communications Preferences

Where consent is required, Life Community will only send promotional or marketing communications with your consent.

You may unsubscribe from such communications at any time by:

• Clicking the unsubscribe link in our email communications; or
• Contacting us directly.

Operational, event-related, and administrative communications may still be sent when necessary.

12. Changes to This Privacy Policy

Life Community reserves the right to amend this Privacy Policy from time to time.

Any updates will be published on our website and will take effect upon posting. Continued use of our services constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions regarding this Privacy Policy, wish to access or correct your personal data, or would like to submit a complaint, please contact:

Data Protection Officer
Life Community
Email: connect@life-community.org
Telephone: +65 6387 3700
Address: 114 Lavender Street #02-52 CT Hub 2, Singapore 338729